Clinical Concierge Support and Navigation to Leading Physicians

The Executive Health Clinical Concierge services provide objective help to navigate the complex domestic healthcare system. It meets executive needs to receive the highest quality care and attention to drive best possible medical outcomes, while supporting the company’s need to minimize the lost productivity impact of an executive's family health issue.

Adding the Clinical Concierge program rider to ExecFlex, combines expanded reimbursement coverage with a full range of executive health support services. It creates a true executive health and productivity solution. Offered as part of the full-featured Executive Health insured benefits program, this program rider holds a host of benefits that will quickly give your company a positive impact on your bottom line.

The program delivers:

  • Objective physician navigation tailored to the executive’s unique situation and need
  • Facilitated, rapid appointments to expert physicians for diagnosis and treatment
  • Access to a panel of experts for input and assistance and objective health information and decision support
  • Facilitated expert second opinions
  • Comprehensive top-to-toe executive physical for both executive and spouse, conducted by a panel of specialists at world renowned facilities
    • Clinical Concierge Team coordinates appointments and navigates to best institution based on medical and convenience needs
    • Clinical Concierge Team assistance with follow up care navigation to ensure ongoing focus on health

The Right Doctor

The right doctor can restore you back to health, change your life and perhaps even save it. The wrong doctor puts everything at risk. But how do you know you have made the best choice?

The foundation of our Clinical Concierge program is our affiliation with the most accomplished physician specialists in a broad range of specialties and sub-specialties; doctors who are experts in their fields of practice at institutions that have been recognized worldwide for their excellence in medical care.

But even the best doctor will not achieve the best results unless he or she has the right kind of expertise. That is why we take the time to first fully assess and understand our members’ unique medical situation, limitations and requirements. While we do not offer medical advice, diagnosis or treatment, this information can help us identify the specialist most capable of addressing the concern, either locally, regionally or nationally.

What’s more, we work on behalf of our members to faciliate priority appointments with these top-rated specialists, often getting appointments within days or weeks as opposed to weeks or months. Rapid access to the right specialist can drive better outcomes and faster recovery—and thus enhanced protection and productivity for a company’s key perfomers.

Arranging Executive Physicals

Our Clinical Concierge team can assist executives who would like to take advantage of covered Executive Physicals. We provide information about available programs at world renowned facilities and help coordinate appointments at the location that best meets the member’s geographic and medical needs. In addition, the Clinical Concierge team can guide the member to top specialist for any needed follow up care, ensuring the Executive Physical does not just become an isolated annual event but an integral part of proactive health management.